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Feedback gevenHello! We recently visited this restaurant for the first time and had a unique experience. After entering the bar three hours ago, our friends were not allowed to join us at our table because they had obtained drinks from another bar. Although this rule was mentioned by the bouncer and manager, we were unable to locate it in the house rules. As a result, the staff believed that our friends would cause trouble. Our intention was to celebrate the New Year and have a good time, but instead, we left feeling frustrated and disappointed. While it is the bouncer's job to maintain peace and order in the bar, it felt unjust to refuse our friends entry...
Hello! We have visited this restaurant three times already, but this was the first time we encountered such a situation. We arrived at the bar earlier, but our friends were not allowed to enter by the bouncer and manager because they had gone to another bar to get drinks. They claimed it was against the house rules, but we couldn't find any such rule posted. The staff believed our friends might cause trouble inside, which was frustrating and disappointing as we were simply there to celebrate New Year and have a good time. It is the bouncer's job to maintain order in the bar, but it was unfair to assume our friends would cause trouble before even entering. I hope such an incident does not occur again. I kindly request the owner to explain why this happened. This was my first experience of this kind, and I hope it will not be repeated in the future. Thank you and Happy New Year! God bless.
Hello! We have visited this restaurant three times already, but this time we encountered a new situation. We arrived at the bar three hours ago, but the bouncer and manager did not allow our friends to join us even though we had a table reserved because they had been to another bar and had drinks there. They mentioned it was a house rule, but we could not find it anywhere. The staff assumed our friends would cause trouble, which led to frustration and disappointment. It is the bouncer's job to maintain order in the bar, but it seems unfair to assume customers will cause trouble before even entering. I hope this situation does not happen again. To the owner, please explain why this occurred. This was a first for me, even in other bars. I hope for clear reasons and clarification in the future. Thank you and Happy New Year! God bless.