Carl's Jr. - Palm Desert

The soda we received was flat, and although we requested a refund, we were just given a refill from the back, which was also flat. The food was decent, but nothing special.

The food was excellent, and the service was prompt despite the limited number of staff on duty. One customer became upset over the lack of parmesan cheese, but the staff managed the situation very professionally, even when the guest was raising his voice and acting unreasonably.

The staff was fantastic and extremely friendly. They handled all our special requests perfectly. I have nothing but compliments for them.

This location needs a good QSC review because it would rank very low. I wanted a good burger and onion rings. I got a greasy bag, greasy foil around the sandwich and a odd smell. One bite of the onion rings and I knew immediately the oil cooking therings was old. I paid $27.00 dollars for this. My advice is order food that requires adding or removing items, then it should beright.

First time visit. Hands down the best lettuce wrapped burgers at this particular location. The employees were great and the service was fast and the burgers were exceptional! Thank you