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Feedback gevenA+! It was our first time dining here, and it will not be the last. We had classic Margherita, roasted pepper soup, Arrabiata, and Parmigiana. Everything was so delicious! I definitely recommend this place. Don't judge the book by its cover, lol. WAIT UNTIL YOU GET INSIDE! It might not look attractive outside, but the inside is very nice and intimate. In addition we loved the excellent customer service!
A few months ago, I visited this restaurant and initially hesitated to leave a review, but feedback is important for improvement. The food was outstanding, I highly recommend trying it out, perhaps as a take-out option. However, the service could use some improvement. My experience with the server was not pleasant. Despite making a reservation, my boyfriend and I were seated in the less appealing area of the restaurant. The server made inappropriate comments throughout our meal, such as insinuating that I may become confrontational after a few drinks. Additionally, there was a strange comment made about tipping. As an African American, I felt offended by these remarks and did not find them amusing in the slightest.
I had made a reservation for a dinner to celebrate my anniversary. When we arrived, we enjoyed a drink and appetizer, but felt rushed to order our dinner before having a chance to fully review the menu. After placing our dinner order, we requested a glass of wine to complement our meal. However, we waited for 30 minutes after finishing our salad with no sign of our server or our meals. When we asked about the delay, the waiter responded by saying that we were drunk and needed food. Shocked by this false accusation, we decided to leave in disappointment. The hostess tried to make amends, but the waiter's behavior was unacceptable. We are regular customers at this restaurant and had been looking forward to celebrating our anniversary there, so it was truly disappointing to have such a negative experience.
(9/16/2022)This is going to be a ridiculous review: Best calamari I’ve ever had to date. Crispy and light and perfectly done- not chewy. Also the best marinara I’ve ever had to go along with it. (The standard sauce was fantastic as well) Best Caesar salad I’ve ever had. The romaine was crisp and crunchy- easily jabbed by a fork and crunched pleasantly in our mouths with a light but flavorful dressing and freshly sliced cheese slivers. Absolutely delightful chicken parmigiana. Again, done to perfection. Moist and tender so that it could be cut with a fork! Not dry, tough or stringy. I’ll stop with the superlatives there lest the review not seem genuine but the pastas- fettuccine w/Alfredo and angel hair with traditional could not have been better. Service? Well timed and timely, nicely spread out between appetizers, salads and entrees. We never really felt we were waiting. Small but big detail: The kid on water patrol keeping our drinks filled was on top of it!
I have dined at Positano's multiple times over the past few years, including four times in the last couple of months, and each meal has been exceptional. The service provided by friendly and professional servers is top-notch. The ambiance is elegant, comfortable, and cozy. I highly recommend this fantastic "neighborhood" restaurant. I was surprised to read negative comments from dissatisfied diners. I suggest that those individuals give Positano's another chance. If this restaurant consistently failed to satisfy its customers, it would not be as popular as it is.
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