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Feedback gevenConsistently making pizzas with very minimal toppings. I have recently ordered multiple traditional pizzas from this dominos shop and they came up as overcooked and there was hardly any meat toppings. It was basically like eating a burned pizza crust with no toppings. I will never buy from them again. I would like to give negative star if there was an option. Photos attached.
Sunday evening, made an online order of 3 pizza's and 3 sides. To mention that two sides out of three came with the price of $2.60 per unit and the third one has been paid extra, as $5.00. Arrived at the store and there were only 3 pizza and 2 sides. The indolent guy handed the short order to me and that's it. I asked where is the third side. If I wouldn't ask, my loss. The answer was that they run out ? and they can refund $2.60 instead. I asked how long will take to bake the third one, he asked a colleague and she answered 15 minutes. Out of this unfortunate true story I can highlight the following: 1. They did not fulfill the order on purpose; 2. They are stealing as a team because it is obvious that each staff member knows how long will take to bake those sides, inclusive the guy we served me; 3. When I asked for refund, they offered the amount of $2.60 which is the price per unit for the promotion ones. I asked for $5.00 because this is actually the price I paid for the third one, as extra from the promotion; 4. When he tried to highlight that the price is $2.60, he showed me the receipt but he refuses to hand me my receipt. It is obvious they are reluctant to hand the receipt since they don't want the customers to have any proof. Not to mention that the ribbon was ages old so the receipt was almost impossible to be read. I learned my lesson when I saw the latest reviews, every single one is quoted one star. It is a shame for Domino entity since the customer and the franchisee are in loss because such staff behavior. I have my doubts now if they are properly following the cleanness rules since they are only focused to make couple of dollars. Tip for the franchisee pay attention to the lease as this shop will be soon closed due to lack of staff, I mean, proper staff... and the lack of management!
Ordered pekin duck pizza delivered when got delivered was informed that missing duck gave me a small tub of ice cream to compensate the pizza cost me more than $30 really annoying and not going to order again why wasn't I informed at the time of order that's not available so could have changed my opinions what to order. Waste of time and money I would have got something else than pizza reap off.
Just ordered take away chicken wings and wedges both very undercooked. Disappointed and unsatisfied :
Five pizzas for the family ordered and everyone was happy with what they got. Great experience, cheers Domino's