Checkers - Palmetto

One of our favorite places to go for fish sandwiches or chicken bites and fries in Palmetto, Florida is Checkers. The parking is good, the staff are friendly with nice smiles, and the food is not just great but also delicious.

The food was good considering the price. However, the drive-thru order was not as hot as expected when I got home. The chocolate shake was the best I have had in a long time.

Was just at this checkers location at 10:20pm tonight and was extremely dissatisfied! I go to pull into this Checker’s only entrance and there’s a huge semi truck delivering to them with their unloading ramp blocking over 80% of the drive thru so no cars can pull in. A car that was right in front of me with a large lifted up SUV winds up jumping the tall curb so they could pull in, but I drive a small Toyota Camry which is much lower to the ground, so there’s no way I’d be able to jump curb.But I go ahead and give checkers the benefit of the doubt knowing that it’s not really their fault their delivery truck decided to do that, so I went ahead and parked in the parking lot, and went walking up to the “walk up” window to order there instead. Upon getting there I see a white sheet of printer paper written on with messy sharpie handwriting saying I quote “Close to Training” which I assume meant they had the walk up window closed due to training, even though that doesn’t make any sense to me why they couldn’t run a window because of that.But regardless I finally get one of the workers attention at the window and he gestures and says “closed”. I then very calmly and nicely say, ok but I can’t pull in because of the semi. In which he rudely flails his arms and says “well they pulled in” pointing to the big SUV, I then say I’m in a low to the ground car and my car can’t jump the curb. He then just looks at me and shrugs his shoulders.I go ahead and just start walking away slowly, still trying to compute in my brain the lack of common sense especially since there’s only the one car in the drive thru, and they’re already sitting at the pick up window.Then I kid you not less than 5 secs after me walking away, not even to my car yet, the semi truck driver walks up and gets helped, and places his order at the window. It’s such a slap in the face and at this point I don’t know what to do other than to pick another fast food establishment that will express at least a rudimentary level of common sense and customer service.

Stood at walk-up order took 50 minutes to make 2 burgers and 2 fries. One employee stood around texting on the phone while others worked. Burgers were soggy, and fries were cold. This was my first and probably last visit. Had interesting conversations with other customers. We started to walk across the street and get pizza to snack on while waiting. Praise the Lord!

Almost impossible to get help from employees at this location. They walk around like they don't see you. Rude, disorganized just awful.