Donatos Pizza - Parma

Was having online order issues… called in lady helped me perfectly. Pizza was

I always get the thin crust pizza delux.Parking: It's ?

Ordered online right from Donatos at 6:41, delivery time given was 7:16. At 7:30 I called the store and was told it would be another 15-20 minutes because they only had one driver. While I understand that the system sets the delivery time, I'm sure the employees are able to see the promised time. A phone call would have been appreciated.

Burnt my pizza for the Super Bowl didn’t realize it til I got home it’s usually good here but yesterday was just horrible. I get they busy for Super Bowl and don’t over cook stuff it was

Ordered Donatos for the first time today for myself. I ordered one chocolate chunk cookie, 1/2 garlic asiago cheese bread, and medium hand tossed serious cheese pizza. The cheese bread was ok. I have tasted better, way better. The pizza looks burnt or overcooked, and not even cheesy. It tastes pretty bad. The cookie is visibly warm as can be seen from the bag it's in. The package says it has sea salt. If I had seen that online when I ordered, I wouldn't have ordered it. There is too much sea salt for me. The cookie overall is good though. I won't order from here again. Gave it a 2 because the food was hot and the cookie was good.