Buffalo Wild Wings - Pasadena

I just gave one star because that's all that allows. I forgot to leave my last and last review because I never returned to this place. after my terrible experience, I was foolish enough to try again. I should have gone when they told me that they hadn't done anything and we had to wait until someone was done just to get our drinks. we got our food before our drinks that are crazy because I waited for 45 minutes for our food and they came out of a cold. ironically, the waitress finally comes by and asks how our meal was, and I told her how terrible it was. she had to do it, but I called her to laugh all her time on a table instead of keeping it professional. She never tried to do it right. she said, “You should have told me” I saw her once throughout the time I sat. it's too ending until I got sick of the like before I even left the restaurant and went into her disgusting bath and was pushed on the head because they have their toilet paper on the back of the door. that's the worst buffalo wild wings I've ever visited. never again.

My wife and I went here to celebrate my birthday, and it was a great experience. The staff was friendly, and the prices were fair. Be sure to ask about the Vampire Slayer wings. You won't be disappointed.

One of my least favorite experiences in a restaurant. Waited about 5 minutes to get a seat with open tables and staff just standing around. Then, got seated at a dirty table. Several tables were left the entire visit with old food and dishes and not just a plate or two but entire party of food and dishes. Food was average. Service was average. Cleanliness and appearance below that of a dive bar.

This takes a lot for me to go this far to give this location a poor rating. I’ve been to this location multiple times hoping that the next experience would be better. However, that idea has failed me time and time again. The service takes forever no matter what waiter/waitress you get. And that’s highly unfortunate because a lot of times it’s not the waiter/waitress fault. Usually, it’s the kitchen’s fault. But the waiter/waitresses have taken forever just to even take your drink order. Tonight is a promise example. We had AND finished our appetizer BEFORE the drinks were even on the table. STILL, I tried to not say anything and hope for the best. Thirty minutes AFTER finishing my appetizer I had my food come out but it felt like it had been sitting for about 10 minutes before even getting to me so it wasn’t enjoyable to eat. After gently saying something about it not being warm i waited, and waited for them to bring me a replacement that was freshly made and still warm and finally got to the point to where I just said never mind I just want the check. And it would be easy to blame it on being busy but it wasn’t. In fact, I even got front row parking right in front of the restaurant. The waiter, tonight, knew the service wasn’t great and gently apologized but never once tried to make up for it or ask his manager what could be done to make the service more enjoyable. I will not be coming to this location again. Very disappointed.

The food is ALWAYS horrible!! something messed up or hard as a rock and cold!! don’t recommend. everytime i come here food sucks!