The Pizza Lady - Pawcatuck

We ordered a large soup, kids' ziti with butter, ziti with meatballs, a small meatball grinder, and a large fry. After an hour, we received only our pizza, and after another 20 minutes, we got a call saying that the rest of our order had never been prepared. I can understand missing one item, but nearly our entire order? Since the new ownership, the quality of the service has really declined. I’m unlikely to return.

She was fantastic! We picked up a party pizza to take home for our daughter, SC. She packed it up for us, and it made the 16-hour drive back just fine. Our daughter absolutely loved it!

I always receive my order exactly as requested. The pizza is excellent, and the grinders are fantastic!

Yesterday was my mom’s 100th birthday party and we chose our favorite place, The Pizza Lady to make all our pizzas. Beyond delicious! We ordered a mozzarella, a pepperoni and my ultimate favorite, a sweet pizza and everyone including our Birthday Girl enjoyed every bite. I ordered curbside because I can’t walk well and the nicest man, Tony brought them to my car and even gave me some brownies for, “The Birthday Girl!” Tony, you are an asset to The Pizza Lady! Thank you all for always being so kind to me through the years! The food is amazing and those pizzas we ordered were the 1st thing everyone ate! You will not be disappointed! Love, Joany

Called around 3:40 to order pizza and a few other things on the way home. The phone was answered with “pizza lady, it’s hot in here” Ignoring this, I began to give my order. The man replied with “you don’t care it’s hot in here?” Multiple people laughing in the background. My response was “okay I’ll order somewhere else.”Decided to order from Vetranos where it’s was professional from start to finish. Everything is expensive these days, ordering pizza is a treat and it was a shame that a simple telephone order couldn’t be taken. They also called back 2 times after, no thanks.