Subway - Pell City

We have eat there 2 times this week. Ordered the cold cut. It was delicious, fixed the way we ordered, everyone was polite and very happy to please.

The staff was very hard to understand when placing order, was out of mozzarella cheese and ice machine broken. Put very few veggies on sandwich and very little meat. I thought there was a standard way all subways made the sandwich. Definitely not here.

This location in Pell City Alabama never accept the promo codes that are promoted??? I order online and every time I put in a promo code this location never accepts it. This location is going to lose customers for not honoring the promo codes. That what bring the customers in when they see a great promo code online. Also, the last time I order food from here online I asked for my sandwich to be toasted and it wasn’t. And my sandwich taste like someone smoke a whole pack of cigarettes while making my sandwich. Make sense because when I drive by now the workers are outside standing around smoking. This location won’t be around long. I see why they’re never busy. Wish they would bring a Firehouse sub to Pell City!!!

FI went back In to this subway owned by Sam Patel who was present at the time I placed my order , I repeatedly corrected the staff about my food and he still did not say anything it was still incorrect so I asked to speak to Mr Sammy today and he was totally disrespectful commenting don 't **** with me and get the **** out his store mean while staff is in unclean pajamas ,coughing over food , unclean work station , smoking cigarettes outside while customers are present, although I have nothing against smoking Leslie horn didn 't even wash her hands when she returned behind the counter with that I would just like to say do better Mr Patel and staff below ! i also took pictures of the unclean and and unprofessionally dressed employee

Had to wait for a calling. They were very busy, but