Taco Bell - PELZER

I wouldn’t recommend going here. This Taco Bell has a monopoly in this small town, which means they don't feel the need to improve their service. Every time I order food, they manage to get it wrong. I really wish we had a better fast food option in Pelzer, but they know they don’t have any competition, so they don’t have to strive for quality. I never thought Taco Bell could be done poorly, but somehow, it definitely can!

The staff really needs to get organized. When we walked in, there was only one person ahead of us in line. My husband placed our order and paid, but there was just one person managing both in-store and drive-thru orders. Although there were two people in the kitchen, only one was assembling the orders. Several drive-thru orders placed after ours were prioritized and served first. Another customer came in, saw that no one was in line, and decided to wait for a while before telling us he was going to use the drive-thru instead since he knew he would get his food faster. By this point, we still hadn’t received our order. When we finally did, it was incorrect. The customer behind us also received the wrong order. The girl assembling the orders apologized to her, saying she was trying to juggle three tasks at once.

I really wish I had read the reviews before going. I won't be returning! My taco was cold and falling apart, and it's clear that it wasn't fresh. I'm frustrated and definitely won't be going back to Taco Bell again, no way!

Never get everything you ordered, and what?s the point of asking if you want sauce and not give it to you? Foods always luke warm and the hard shell tacos aren?t even hard

They forgot to give us our 2 fries. We told her about the 2 orders of fries she said she would bring them to our table. After about 15 minutes I went asked them for the fries she said she forgot. They had no sodas just tea. My husband ordered Mac cheese bowl they gave him a mash potato bowl instead. I ordered the 2 piece big box deal original. The chicken was extracrispy so rubbery I could not eat it