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Feedback gevenI had a frustrating experience with Wing Company Pembroke while trying to order dinner for my family tonight. I noticed that online ordering was turned off, so I decided to call the restaurant instead. However, I was informed that because my order exceeded $50, their policy now requires customers to provide their credit card number over the phone. This practice raises serious security concerns, as giving your card number verbally can expose you to potential fraud. I find it very disappointing that a local business would implement such a risky policy, especially when many families are looking for convenience. To make matters worse, when I spoke with the manager, she insinuated that I was illiterate and didn’t know how to place an order online. This kind of disrespectful attitude is unacceptable and only added to my disappointment. I will be seeking out other businesses that prioritize customer safety and accommodate busy families. I hope Wing Company reconsiders their policies and customer service approach in the future.
Wings Co in Pembroke is a gem! Alana and Hannah behind the bar were incredible—friendly, skilled, and made every drink to perfection. The atmosphere was lively and welcoming, making it the perfect spot for a great night out. Highly recommend stopping by!
Wings Co in Pembroke, NC is a must-visit spot! The bartenders were amazing—friendly, attentive, and really knew their stuff. The atmosphere was fantastic, with a lively vibe that made the night even more enjoyable. Highly recommend for a great time out! Huge shout out to Alana, Hannah, and America…
The service was great. The food was good. I ordered the Phillycheese steak sandwich w/ fries. My husband ordered the dry Cajun wings and cheese fries with bacon. My sandwich was amazing. He said his wings were ok and they were small. He said he would come back to get a Philly, though, lol. I will be back. A cool little spot they also have outdoor seating. They are open even with the road being closed in the front. Got to park behind building and walk around. It's worth it.
Ordered crispy wings and got chewy ones. Flavors were not it as well.