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Feedback gevenI placed my order over the phone and was informed it would be ready in 15 minutes. However, when I arrived 25 minutes later, my order wasn't finished, and I had to wait an additional 8 minutes.
The pizza was okay, but I’ve definitely had better from Papa John's. What really frustrated me was the behavior of the staff member who took our order. After serving the two customers behind us, he stepped outside and smoked a cigarette right by the front door. While he was smoking, a coworker held the door open and chatted with him for a few minutes. By the time he came back in, the estimated wait time he had given me had already passed. As I walked toward the door, he put out his cigarette and came in with me. He then went behind the counter and grabbed our pizzas without washing his hands. Because of this experience, I won’t be returning.
I had the worst experience at this restaurant. It felt more like a daycare for special needs individuals because the environment was chaotic and the behaviors were unacceptable. I placed an online order and was informed that it was ready, only to drive all the way there and wait an additional 15 minutes for my food. The girl at the front didn’t even acknowledge the wait with an apology or compensation. The staff was loud, playful, and clearly inconsiderate of customers' time and money. I will never order from here again. To make matters worse, I noticed they weren't using gloves while handling food and were playing around instead of focusing on fulfilling orders. It was completely disorganized and a truly horrible experience!
This Papa John 's leaves a lot to be desired, it shouldn 't be called that; since it does not meet the standards of this company. I placed an order and they charged my card. The order never arrived, when I communicated they put me on hold for 30 minutes, andthey had not even taken the order. The manager in charge Juan According to him, he could not guarantee my delivery because ofthe order and he did not offer me any help. Things like these ruin the party and cause unnecessary inconvenience.06/26/202221:40
Ordered a veggie pizza. This what I got.. whoever made it literally just threw all the veggies in the center and every slice fell apart. I called back and complained so they made me another pizza. When it arrived it literally was made the same way. Thislocation sucks never again .
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