Sonic Drive-in - Pensacola

The absolute only reason why this place got three stars because I love their mozzarella sticks very much. customer service, is terrible. I have placed an online order here, checked in and my eating came out, no gruß, no nothing, the carhop literally didn't say a single word to me. after my eating and two drinks I realized that I didn't get the ranch that I clearly put on order. So I met the red button and asked for the ranch for my order. the same car hop then continues to bring my ranch out again without as much as a word. coffeee was also terrible, but this is just worth a completely different discount. I have this sitting in the drive through line waiting to get my coffee remade and after I explained my question to the sweet girl at the window I understand that maybe not all employees at this place have as bad customer service skills like my carhop.

I'm going to a lot of sonic every day. the personal of this was by far the rude and unwilling of everything I've ever been. will never make the mistake of going back there. I'll say they gave me what I ordered, just not as I ask!

I can't really make commentary to her eat, but her shakes and drinks are fantastic. in any case on a place where they have to take the children every summer evening or every night for them.

I wouldn't recommend wasting your time at this place. We waited 45 minutes for our mobile order, only to be informed that it couldn't be completed because the ice cream machine was broken. Couldn't they have let us know about that sooner? Meanwhile, the employees seemed to be having a great time laughing and chatting while we waited.

Worst sonic ever! Order is never correct and they always have an attitude. The speaker was down and they just let people sit there and was inside laughing and talking. They didn’t know how to ring our order up so they didn’t make it. Then after waiting they told us to order it on the app. Will never go to this sonic again!