Jack In The Box - Peoria

As an update, I reached out to them expressing my concerns and was given a website to email for further discussion. However, it felt like my concerns didn’t matter at all. I decided to contact the chain owner directly, but after a week, I still haven’t received a response. It seems clear that they don’t prioritize customer service. Overall, it was a frustrating experience!

I realize it's nighttime and the health department isn't around, but they need to adhere to their own policies and avoid handling the finished product with dirty hands. I'm dropping my rating from 5 stars to 1 star, and if I could give it 0 stars, I would. I will never return.

This Jack in the Box location is excellent! The service was quick and friendly. My meal was spot on and perfectly prepared. The Southwest chicken salad came with a nice piece of grilled chicken, and the entire salad was delicious. I also enjoyed a strawberry shake, which was fantastic as well. Overall, I really liked my experience!

I asked my brother to pick me up from here, a few minutes ago he went on the ride thru I told him what I wanted him to have exactly that. I asked for no salat in my tacos and sandwich with a cherry dr. pepper. When he came home, I saw the food and tasted the drink and I got salat in my food and I got a diet of pepper!? I am so angry thanks for the ruin of my morning

Overall seemed pretty clean inside.. regular jack in the box.. I grabbed my order inside to go.. it was missing a 5pc chicken nuggets... I called and talk to manager Claudia and said I'd be heading back towards that way if I can pick it up... She was very polite and respectful and apologized. My nuggets were replaced quickly when I showed up and Claudia apologized again... It wasn't to big of a deal but the customer service was very much appreciated... Thank you Claudia and her team !!Also I love the coupons promo you can receive... Donate $1 and get a free small curly fry on your next order. Nice little deal. I enjoy it ! Thank you !