Edina's - Perth Kinross

Visited today for “sharing steak night” unfortunately was disappointed to find “sharing” meant a one steak which we could have got from Tesco for £5/£6 Sides arrived prior to mains, when main arrived we were shocked to see one steak between us both, also sides arrived ahead of mains and with no plates to eat off along with no condiments. So very very disappointed won’t be rushing back and definitely won’t be recommending anyone who is visiting unfortunately

We arrived at Dunalastair Hotel Suites with high expectations for afternoon tea but unfortunately the staff let it down. The hotel was lovely and the food was delicious. The staff were very unfriendly and unwelcoming. When we arrived they did not greet us and we had to say we were here for the afternoon tea. To which a young man was told to take us down to the lounge. He disappeared and we were left wandering around until we found what we thought was the lounge and thankfully it was. The food was lovely but we were not told what the different items were. We had to wait ages for the sweet items to be served. No new side dish was provided after we had eaten the savoury items, even though the ones we were using had the residue of the haggis bon bons and toasted cheese on it. I had to cover my side plate with the napkin to put my scone on and the other little cakes. No replacement knife was given to spread the scone either so that had to be wiped on the paper napkin. We were not asked if we wanted anymore coffee or tea which is usually customary so had to ask for hot water. Really disappointed with the customer service it really let the experience down. We felt it may be because we had itison vouchers. We regularly use itison vouchers and if we like the place would then return for a meal or overnight stay. We regularly go out for afternoon tea and we all agreed taking everything into consideration this was probably the poorest one we have been too. We would definitely not be back and would not recommend it to anyone else. I feel that the hotel needs to invest greatly in staff training.

Extremely disappointed with our lunch experience. Nice looking property but the roast which was lamb (disappointing in itself) was really poor very bitty and fatty. The starters were OK but all the food could have been warmer. The service by the main manager...

The hotel itself is fabulous. The food, unfortunately, is not. We are here now and dined in the restaurant and had high expectations based on the hotel website self hype, however, the food was disappointing. The restaurant needs to up its game to reflect its...

This is yet another 'rural ' restaurant that charges 4 star prices for 2 star food and service. I waited to order drinks while three members of staff walked past without any communication. When I finally ordered, the waiter appeared to have little knowledge of the...