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Feedback gevenI spent an afternoon at the Pitlochry Festival Theatre for the Winter Words Festival. Various writers were showcasing their latest books. The restaurant/cafe had a nice atmosphere, although it was quite busy with people.
Very disappointed Looked forward to the meal as it was a gift from our daughter along with theatre tickets for a special occasion.Unfortunately the drinks waiter failed to provide service at our table-no wine on this occasion .Felt insulted and will not return to this restaurant
We have come for years to PFT.. Having our dinner in the restaurant before the performance ensured we had no timing worries and the service team were always very efficient and helpful. We brought our 12 year old grandson to both performances of The Bannf Film show and as we have done in the past we prebooked our meal. The menu seemed fine but when the food arrived the smoked salmon pate starter was disappointing.... more like a squirt of piped fishy cream cheese and a pile of mixed leaves. The soup and goats cheese were ok. My Grandson asked for pasta with Mediterranean vegetables and a tomato sauce. He was served a huge plate of pasta tubes with ugly big lumps of courgette and a small amount of sauce. The look of the plate was anything but appetising. I chose the blade of beef. This turned out to be pulled beef, which had been shaped in a ramekin dish, some pretty stiff creamed potato and a couple of sticks of carrot, served with a spoonful of gravy. It tasted ok but was dry and I had to ask for more gravy, which was brought quickly. We have had this previously and was a favourite. Usually a lovely piece of meat in a tasty gravy with fluffy potato and two vegetables. So disappointed. The choice of sweets were not exciting. Date pudding, a cheese board or a chocolate mousse. My husband had the date pudding, which he enjoyed. Since my grandson and I didn’t fancy dates or the chocolate sweet we chose the cheese board, which used to be wonderful. It now offers a pile of biscuits, a bunch of grapes and three different very small pieces of cheese. Considering the cost of each meal was £29.99, I felt it was quite expensive. Certainly not the quality which we used to have. Everything seems to have been pared back so much that it’s just not the same. We have booked for the shows throughout 2020 and have booked meals for each but will probably change our plans now. Really very disappointed.
This restaurant is fantastic. The food is delicious, the staff is friendly, and the entertainment is top-notch. What more could you ask for? It's a very cozy dining experience.
Visited here to attend a performance of’Brief Encounter’ . Did a familiarisation visit the day before and had lunch. Food was excellent, staff friendly and views terrific. Well worthy of a visit if near Pitlochry away from the busy town centre.