Couchfood (riverton) Powered By Bp

We had bad experience with respect to air checking in evening time. There is no sign board to show the machine is out of order. Without knowing that I connected the machine to tyre and realised it is not working and reverse action happened that the air from tyre had released. We wasted lot of time to get it done.

I spent $18 on the "Mega Wash" for my car, but it was still dirty afterwards. The wash only lasted about 5 minutes, with most of that time being spent by the fans drying my car.

I wish first time that google should have zero star option that truly describe the poor customer service of this BP How come your staff allowed to wear airpods at work? Have some respect for customers u can take them OFF at work. I work near to this store, so usually buy coffees and car wash from here. Last time i showed my loyalty card to staff member “Chandan” he refused to give me a large coffee as a free one. He said you have to pay extra $1 if u want to redeem free large coffee. Bro what? That’s not free, also i read terms conditions at your loyalty card it says customer can get any size of coffee which is 5th free one. I walked out from store as guy didn’t want to listen anything. Then today i got a free supershield voucher. He same guy) again refused to give me one he said we are not taking this card anymore literally not even can explain to customer why I can’t get car wash i was told to come back tomorrow to see manager if i have any issues Can check cameras 11/1/23 8:18 pm

They make you stand at the counter for 10mins while they make coffees for people.. SERVE THE CUSTOMERS AT THE COUNTER then go make coffee for people. Not hard.

Went to purchase fuel at 5:50am on the way to work as per usual. I go in the morning before work so as to miss the large queues that occur on a Tuesday afternoon. The fuelling forecourt was not accessible as it had orange cones out stopping access. Not impressed, 24hr site that I can't refuel at as its closed! This is my regular store and I pretty much only use BP due to using the app. Fill up one of my cars on the Tuesday evening and the other on the way through to work on a Wednesday morning before 6am (which I was unable to do today) before price rise. Not a good look when you can't get into a 24 hour station