Esther's Cake Shop - Perth

Esther's Cake Shop has been known for having good cakes and Asian pastry.  So I do agree that, I have been going back many times to get some of my favourite bun from them.  However, what I experienced yesterday was really making me feel sick about.  Everyone might be thinking why make it a big deal.  I went to get a Pandan cake for today's breakfast. And I am very sure it's only around 7:30, definitely not 8pm yet, which is their closing time.  So I paid with $20 for a $7.50 cake. And I wanna get rid of my coins. and have more notes. So I gave the lady another $3. What I get in return is $15. I'm like it's $7.50 and there should be a change of 50 cents no matter how bad your calculation is. The lady said, "So?" and only she took her calculator out. And realised she gave the wrong change, never even care to say Sorry. I guess people who complained about their customer service are speaking out from their heart.  Mine is just 50 cents.. No big deal I... read more

Esther's Cake Shop has been known for having good cakes and Asian pastry.  So I do agree that, I have been going back many times to get some of my favourite bun from them.  However, what I experienced yesterday was really making me feel sick about.  Everyone might be thinking why make it a big deal.  I went to get a Pandan cake for today's breakfast. And I am very sure it's only around 7:30, definitely not 8pm yet, which is their closing time.  So I paid with $20 for a $7.50 cake. And I wanna get rid of my coins. and have more notes. So I gave the lady another $3. What I get in return is $15. I'm like it's $7.50 and there should be a change of 50 cents no matter how bad your calculation is. The lady said, "So?" and only she took her calculator out. And realised she gave the wrong change, never even care to say Sorry. I guess people who complained about their customer service are speaking out from their heart.  Mine is just 50 cents.. No big deal I know...   I was a cashier myself before, I do sales before... So that's not a right attitude to be given to your customer as I won't do the same to my customers. **I don't think they even care to read our reviews. but thoughts for the people who wanna buy cake. There's another one that's better, and I had no problem with their service before. I would review on their shop soon... Appearance of their spongecake isn't that great either.

Beautiful, light, airy bread and pastry. It is incredibly cheap for its delicious, high quality offerings. Pineapple coconut pastry is sooo addictive, we grab a couple whenever in the area.

Good quality bakery items to take away, and at reasonable prices too. A fairly typical Asian bakery that apparently provides custard tarts and other items to well known local restaurants. Many of the cakes and buns are light end airy. I've always had friendly, efficient service here.

Just a few doors down from Tak Chee House (awesome chicken rice) is Esther’s Cake Shop. Being a sucker for baked goods, I was immediately drawn in to the egg waffle that was freshly made and ordered one of those. There's plenty of other items on display and the freshly made warm Chinese egg tarts had that on my order as well. It's really yum, lovely flakey pastry, warm soft custard. The Portuguese egg tart version has more sweetness which I prefer but these are yum too. As I walked back to the city, I munched on the waffle that was really delicious. I love baked goods and these met my sweet tooth cravings. perthfoodreviews.com