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Feedback gevenService terrible had to wait an hour for food and it was not even fresh. Cashier had an attitude as if she was doing us a favor. Anyone with disabilities should not bother with this place.
I want to start with the fact that the last time I visited Bojangles, which was a few months ago, I ended up getting nothing because there was a piece of paper taped to the drive-thru speaker saying No chicken, no fries, no biscuits, no soft drinks. It was very strange to me that they were able to stay open when all they had in stock was water and sides. Otherwise, every other time I 've gone here has been pretty good. The fries and chicken are pretty consistent but sometimes the fries can be either over or under-seasoned. They run out of Pepsi a lot so half the times I go here, I have to choose an alternative. I 've never had any issues with the customer service here though, all the employees are pretty solid.
Recieved my order, coffee was warm, i asked for a hot coffee, was told would have to make some. After waiting a while, I checked back then told we don 't have any coffee . We questioned about no coffee lady said no one 's making any. WOW!!
I love Cajun Filet Biscuits from Bojangles and get one as often as I can. I went to the Petersburg Virginia location today. The biscuit and chicken were overcooked but still satisfied my craving, however the lady who took my order was RUDE!!! Although this location is closest to me, I will probably not return. This person being your first point of contact will definitely reduce the customer base at this location! There was another gentlemen there picking up from DoorDash and he said he hated picking up food there because she was always difficult to deal with!
Almost give me the wrong order then fry's burn , cold chiken strips and they give me the wrong drink try to go thru the dine in to change it close talk to the employee thru the door tells me to go thru the Drive thru for a drink and the drive thru is back up this is the worst experience