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Feedback geven10/8/22: Approximately 10:00am- Toaster wasn?t working, but it seemed like it?s been out longer than one morning, eggs are microwaved- eew, young lady working register had a very large hickey- tacky, the establishment was dirty- not morning rushdirty, but long term dirty and let go- unpleasant. Male employee called a name for a to go bag/order, a customer responded andleft with bag, same customer returns with bag and said it wasn?t his order- heard wrong name. Employee gave this customercorrect bag/order. Same employee called original name again, another customer responded and left with same bag/order. This bagleft the store, returned and handed to another customer- gross! So many things wrong with this handoff!
Excellent bagels, awful latte and iced mocha. Espresso flavor was very harsh, almost burnt tasting, so there was no hope for those beverages.
The cute young girl working there amazed me. Not only was she polite and friendly. She was very courteous and patient helping me with my order. She then did a professional job making my order. I wish I would have tipped more. The coffee and bagel shesuggested was great!
Hmmm. Today?s dozen was surprisingly sub par. The bagels were tough almost as if they were day old? And considerably smaller. New recipe? Cost cutting? Not sure yet. But at $21 a dozen one should get exceptional not less than a grocery.
Big Apple Bagels in Petoskey is a hidden gem. The service is great; friendly and efficient. The bagel sandwiches are fresh and very delicious. And, it's so clean. Highly recommend this establishment to locals and visitors.