Hard Rock Cafe - Phangnga

How disappointing. No T shirts, no pins, no key rings, so didn’t need to bother with food or drinks. At least the markets had T shirts.

I have been here twice now and although we enjoyed the visit both times we did feel that it was up to the standards of other HRC that we have visited.

We firstly are a great supporter of HRC have been to many all over the world ,but this was the terrible the place was clean the staff were fine with exception of one. We ordered Nachos with chicken I ordered the Cheese burger upon arrival I cut into the burger immediately thought I could smell something odd however I proceeded to eat half yes the meat patty was on the nose ,my partner was fossicking through her nachos I asked if it was ok terrible was the reply . The senior waiter I presume approached to take the plates away asked if all was ok when I pointed out to him the smell he opened the bun took a smell agreed it was not right ,at no time were we offered anything to make good so we promptly paid in full now will never visit a HRC again sorry this has literally left a bad taste .

Outdoor seatings horrible, half of chairs missing one or both wooden armrest, no live music (in spite of home page announcement), bathrooms dirty and wet one bassin smashed, another cannot drain, food mediocre (dry chicken tough beef. The outdoor giant guitar (their logo) missing several lights. a very sad experience.

The Hard Rock tradition stays alive and well. Excellent music, great cover band nights, magnificent staff, couldn't do enough for us and grand children. If you like music, the Hard Rock theme and a memorable experience, this is the place to go.