Embassy Suites By Hilton Phoenix Scottsdale

We had a wonderful stay at the Embassy Suites here in Phoenix. The view was stunning from our balcony, the room was cozy and comfortable, and it was so convenient to lots of restaurants, shops, and entertainment.

Embassy Suites is a good place to stay,clean, awesome employee, breakfast and happy hour. Brandon and Gisselle at the front desk is the best. Brandon provided some tip on nice golf courses in town.Will visit again this year.

Family StayCation. Happy Hour with unlimited drinks, chips, salsa. The free cook to order breakfast was a great start to the day. Front desk was very accommodating, when we needed to change rooms,Rooms: VERY roomy and we got upgraded to the larger suite.a0q00

Meh....The hotel rooms need an overall upgrade. Dated decor, furniture, and carpeting. Kitchenette paltry. Between the original room we were in and the new upgraded room/view , collectively the rooms ' carpeting was visibly worn fraying around the edges, visible red stains on carpet, couch cushions stained up, throw pillows fraying/opening, room phone not working, baby toilets, tub/shower area had signs of mildew, paint stains on tub, rust under shower hand rail, black dust/ dirt in corners of baseboards/floor, food left in fridge from previous guest, one of the tvs wasn 't working appropriately, cabinet door under kitchen sink askew/disrepair, two small waste baskets in the entire room. I 've stayed in other Embassy Suites properties across the country. They were beautifully maintained in comparison. The manager did arrange for the room change with upgrade and extra Hilton points, but the next room was almost the same as the one we had aesthetically, with it 's own set of problems. I felt like I should 've brought Lysol disinfectant spray and wipes and kept shoes on. Covid along with other airborne diseases are still prevalent. You would think cleanliness would be leveled up to meet and/or exceed expectations.

This is a great place. Honestly, I am so happy that I booked this place. The room and bathroom were clean and spacious. The carpet was not worn.Things that could have been better.1) towels should be monitored for retirement2) tub was not draining as quick as anticipated3) service at the restaurant the first day was great even though it was busy with happy hour people. I ordered my dinner and the waitress was kind. The next day half the people were there, not really busy and I waited 30 minutes before leaving with no attention. It's pretty sad. I really knocked off a start because of this. She made eye contact and serviced others. I just headed to Walmart to purchase the rest of my week's dinner.All in all, the bed and pillows are comfortable. View is nice. Amenities are present and appreciated. I'm happy that I've booked the place for 3 weeks. I'll update if anything changes.Safety: More safe than in the city