Arby's - Phoenix

This Arby's is pretty good. They almost always get your food right, and there's a woman working drive through at night that's just delightful, even gave my toddler a free lemonade. They care about their product, and their customers.

Derrick and Raine is the best! Definitely will be visiting them again. There is another Arby's closer to my house but I will go out of my way to go to their store because of the amazing service I was given. Thank you!!!

Came here on a Sunday for a big order and decided to cancel it after getting some horrible attitude from the gentleman on the speaker. I get people have bad days, or don't like working on Sundays, but don't take it out on customers...Place was dead asthe dining room was closed, and there were no cars in the drive thru. Not sure why dude was sounding miserable on the intercom.Take a nap and come back happier next time.

I cannot tell you how much I appreciated my time here. I saw the GM Karen leading her team amazingly. She was working Frontline right along with them with a great attitude. What an amazing manager! Also witnessed an employee acceptingaccountability for her mistake on our meal. Sadly, This whole experience was out of the ordinary for 2022! I was very happy thatI chose to go here for lunch that day!

The food is great here but the problem is every time and I mean every time. I always order 2 Roast Beff and Cheddar sandwich. And thing I hate the most is that they always forget to put the cheddar. The fact that I have to come and complain so they canput cheese on my sandwich is ridiculous. I have so much stuff I could say about them but just check ur food before you leave. Ithink maybe one day they'll get it, maybe we want our order right the first time and not have to drive back. I'm so pist rightnow because they just did it to me again but I was in a hurry and didn't check my bag. Just CHECK your FOOD before you leave