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Feedback gevenLoved the ambiance at this location and the food was amazing. Our server Julia was very polite and professional. She was very efficient and catered to guests of all ages very well. This location will probably be our go to when we'd want to have a nice evening out as a family.
I recently had the pleasure of dining at Jack Astor's and I can't help but rave about the outstanding service provided by Ian, one of their exceptional servers. From the moment my party and I were seated until the moment we left, Ian went above and beyond to ensure that our dining experience was nothing short of extraordinary.Ian's attentiveness and genuine warmth immediately set the tone for the evening. He took the time to explain the menu in detail, providing insightful recommendations and ended up suggesting something which turned out to be my favourite dish I have ever had here!His friendly demeanor and personable approach created a welcoming and comfortable atmosphere. It felt as though we were being served by a friend rather than just a server. Ian's ability to connect with his customers on a personal level is a testament to his exceptional customer service skills.Thank you, Ian, for turning a simple dinner into a memorable and delightful experience. Your commitment to providing exceptional service has left a lasting impression on me, and I look forward to returning to Jack Astor's soon, eager to be served by you once again.
We went out with family for dinner. I’m disappointed always with this restaurants food but didn’t say anything because we had the kids and grandkids. Salad was average but some brown Lettuce. The fingers were over fried and the kids pasta dishes were awful. They didn’t finish them. We all tried it and agreed it wasn’t very good. Every time I go it’s a long time in between visits and I hope it will be better but for some reason they just can’t get their food right. The atmosphere great. And their staff friendly so it’s too bad. Great place for just drinks.
I went to celebrate a family member's birthday. We were a party of 10. Bella was our server and she was awesome! Appetizers and food were great overall.I made the mistake of ordering steak. I was underwhelmed by the quality and taste of the steak and the accompaniments. The ceasar salad was soggy and had too much dressing.
Food was delicious. We were a party of four and we all liked it.Waitress was very pleasant and professional. One small thing I was given a cup that had a lipstick mark on it. I don't blame the waitress for that,it's not her job to wash the dishes and I assume she thought she was giving me a clean cup. She replaced it promptly.Professional, courteous service. I would go again.