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Feedback gevenWe went to Dick’s to celebrate a teenage boys 16th birthday. Waitress wasn’t snarky or anything. Hats we were given we lamest of all around. Food was overpriced and mediocre. So wanted to celebrate but ended up waiting and waiting and waiting for our food. The wait for the food, the non celebratory birthday, everything was a huge disappointment. I will not eat there ever again.
We went to this restaurant only for our two grandchildren, ages 9 and 12. We had taken them to the Dick's Last Resort in Gatlinburg last year and they had so much fun. That was not the case this time. We arrived at 600pm and that may have been too early but we were seated at a long table with no one else sitting there. Our waitress seemed very uninspired. She made none of the brash, insulting remarks that we experienced last year or other tables were enjoying. She simply took our orders and spent a lot of time making our hats. The hats were humorous but that was the extent of any humorous interaction. Eventually two other couples were seated at our table but I noted she treated them the same way as she did us. Incidentally the food was not particularly good and certainly overpriced. I would never, ever go back to this restaurant. Was very disappointed we had not driven down to Gatlinburg.
We had reservations here but we didn't get to eat they were so understaffed that we waited around for 15 minutes or so, finally said we would sit at the bar but then since they were so short staffed the manager put everyone that was waiting for a table at the bar high tops (meaning probably 15 20 people were seated at the bar area AT ONE TIME. The poor bartender was so overwhelmed taking orders it took another 10 minutes to get our water. We decided to bail. We were looking forward to this. I think they need to solve their staffing issue.
We had heard really great things about dicks so we checked it out. We were super disappointed! The wait stuff wasn’t just sarcastic, they were rude. Which I could look past but others in party were not impressed. Food was decent but way over priced. I would recommend try it one time just to say you have but wouldn’t probably return.
Expensive price for poor quality and small portions we barely saw our waiter never mind being heckled by him. Requested in writing a 20 or 40 dollar tip for a 75 dollar bill. Charged $10.00 for a draft beer. Don’t waste your money