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Feedback gevenI had a horrible experience at this establishment today. I ordered the spicy grilled sandwich and it was missing onions, tomatoes and feta. On this $10 sandwich (see attached pic) the chicken was cut up in 3 pieces placed on 3 quadrants of the bread. When I got home I called to request a refund and the person who answered was very rude and would not let me talk and HUNG UP THE PHONE which is extremely rude. I called back to get her name and she stated her name is Kiana (I’m not sure if she lied). She was a short white woman with glasses and ponytail who appeared to be the shift lead (providing description). She also stated on the phone that I assumed she made the order. I explained to her I did not make assumptions I was just simply saying if the items were out then to let the customer know before purchasing. I will never visit this location again. I feel like hanging up on me and not letting me explain why I’m calling was uncalled for and is awful customer service.
Zoe’s is consistently good and fresh. It’s a great option for sticking to my diet without feeling like I’m dieting. They are a little slow on the fulfillment side of things but I am glad this location even exists! My old location at The Forum disappeared so it’s good to know I can still get some Zoe’s. For lunchtime, I’d order ahead or get delivery next time.*salmon kabobs, roasted vegetables, Greek salad*
What an amazing surprise in my backyard! Ordered a family meal to share at work and everyone thoroughly enjoyed their meal. One of my coworkers is vegan and was able to enjoy the lovely meal as well! The family meal comes with evening even a dessert! Very fresh and filling. The service was great! Thanks Musiq for service with a smile and not letting me forget the essentials, plates and utensils! Will definitely be coming back soon!
Food is amazing so I eat here quite often. It’s 5 minutes or less away from my job. I decided to order curbside pickup but will never do it again. I placed my order online, arrived at the exact time that it said my order would be ready. I called to let them know that I was there and they placed me hold for 5 minutes.I went inside to get my food and by the time I got back to work my food was cold. Which means my food was probably ready earlier than they said it would be. What’s the point in order curbside pickup if you have to go in get it yourself. Plus my job is literally up the street so my food shouldn’t have been cold when I got back to work. I will never use curbside pickup again.
Enjoyed lunch with a friend and enjoyed the clean bright atomosphere. Food was good and fresh. This was my first time in a Zoe's and I would do again.
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