Starbucks - Pittsfield

I'm here almost every day and never had a problem. personal is always pleasant and it is perfect every time

Today a mobi is picked up, this place is hammered by the drive thru, these cougs in suvs are thirsty and will not stop, only endless. coffee was not hot enough but w/e had still a nice time

Went to the drive thru before work, only wait until 15 minutes to not be helped, then the person behind me will help immediately. only stupid

Waited about 10minutes for an iced Chai and 1 order of egg bites. The Chai was done quick. The egg bites took way too long and when they were done the rude girl there just threw them on the counter and walked away without calling a name or anything. She seemed more interested in talking to people in the lobby than doing her job

I went with my 2 year old granddaughter and spent $25.00 on drinks and food for my son and I. I asked to purchase a water with a few freeze dried strawberries in it. I have done this in many other Starbucks across the country after learning about it in a mommy and me fb page. Usually I am charged anywhere from 50 to 80 cents for the strawberries. This location refused to do it and wanted to charge me the full price of a tea.. $5.00. I refused to pay that. I had a very sad little girl ?