Jersey Mike's Subs - Plano

First time trying this out and it was really good. I got #13 with the rosemary bread with everything on it. The guys were really friendly and professional.

Always wonderful customer service and always delicious.

Always wonderful customer service and always delicious.

Very friendly staff. The sandwich was good and fresh.

I ordered here on one of my worst days in a long time in hopes the food would make my day better. The delivery driver delivered to the wrong address. I called the store and was told I need to talk to DoorDash about my order and my points I redeemed would not be refunded. I called DoorDash and they said they initiated a refund and hung up on me. A week later I call DoorDash inquiring about my refund and they said they would need to reach out to Jersey Mikes. Two days later DoorDash says they can't help I need to call the store. I call and ask for a manager and get told there is no manager, when I explain why suddenly they could hand me to the assistant manager. The Assistant manager was very rude and told me to call when the manager was there. I had to step away from work to call two days in a row to catch them. The manager said he would talk to the GM about getting me a refund and never called me back. I was told they could not redeliver because they deliver through some place else and they couldn't refund my points. At this point its been almost a month with resolution or care from the store.