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Feedback gevenOrdered online and my sandwich was delivered to my door in under 10 minutes, no exaggeration. Order was accurate and delicious, as always.
They are so kind, we wandered in at 9:01 because we thought this location was open until 10. They made us 4 sandwiches and we're so nice and didn't even give an attitude. I can't believe it and still feel awful ! But they made our sandwiches without a hitch, and pulled all of their stuff out to do it. These two are such great customer service employees, it was on a Wednesday night at 9pm. THANK YOU JIMMY JOHNS !!!!
If i could give zero stars i would. I ordered a sandwich over a week ago that was delivered to the wrong address after calling they stated they would not redeliver the sandwich since it was 8:30 pm so i asked for a refund which i have been waiting for for over a week. I’ve called the stores multiple times and was told the manager would call me back and they took my number i never received a call back. I called and told a team member how unprofessional i think it has been on how they are handling this situation and he hung up in my face. so here i am a week later no refund i had points for a coupon for a free sandwich on my next visit and they voided that coupon as well. all around i have received no help from any mangers or anyone for that matter. the management and team at this location are horrible and simply do not care. do better.
We ordered 2 sandwiches, got home, and my husband's sandwich didn't have any meat on it! Too far to go back. Other than that, the sandwiches were good.
Not sure if they're understaffed but this location always seems to be a bit slow for pickup via online order. It's probably better to order during a time slot than ASAP because by the time I get my sandwich, it's ready at the earliest time slot. :
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