The Cheese Course (plantation)

I called to inquire about a specific type of cheese I was looking for. After driving nearly 15 miles to the restaurant, I found out they didn’t have the cheese at all. This experience reflected poor customer relations. I am quite disappointed!

The cheese course was overpriced for what it offered. At this point, the service was disappointing. There was a strong smell of chlorine, and my friend, who is allergic to it, asked why the odor was so intense. The staff member at the checkout made a face and started speaking in Spanish, not realizing we could understand, saying, "I wonder how clean their place is..." This was simply rude, as it was a matter of health, not preference. Overall, the service left much to be desired. Additionally, the sandwich was tiny and extremely costly.

I noticed online that they close at 7:30 PM, so I arrived 30 minutes before closing time. However, I was told personally that they were already closed. When I called to inquire why I couldn’t place an order half an hour before closing, the person who answered the phone couldn’t provide any answers and struggled to understand English. The whole conversation was frustrating. I will definitely not be returning to this restaurant. Instead of hiring foreigners for low wages who lack good customer service skills, they should consider employing people who can communicate effectively in English and perform their jobs well.

19 for half a sandwich and a cup of soup that tastes worse than sliced bread! Terrible place. We work hard for our money and the staff there will take it happy and give you terrible service. This place deserves to turn it off or move to L.A. where everything is double and nobody knows what a dollar is worth

This place used to be awesome. During the pandemic, they raised the prices. $50 for a board with two meats and two cheeses. It?s kind of insulting. But I?m not here to complain about the prices. I actually came here to complain about the staff. They are absolutely miserable, never smile, stare blankly when I ask simple questions, and are just generally unfriendly and unhelpful. It?s like they are mad about having to work. I?m sure other people would be happy to do this job. I don?t get it. They make more per hour than I did when I had these kinda of jobs. Back then we were lucky to make $8 an hour to do more work. None of the staff has a basic grasp on English either. Diversity is fine, but being able to communicate with English speaking customers seems like a basic qualification. Maybe the owner of this cheese course has too much business and doesn?t need to retain customers. I?m not sure, but I am sure I won?t be back until they can get back to a basic standard of service.