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Feedback gevenSays they close at 9 a.m. on a Wednesday night, I came at 8:50 and the open sign was on, I went in and the girl In the register was completely rude and told me they were closed, which was obviously not true. If this is the case, close by 850p or 830p. I felt it was very unprofessional and especially for this area in the plantation. I'm just very disappointed and expected better with this reopening. It could also remain closed.
Customer service was great It was my first time there. The place was empty so fast. I loved her very patiently while I ordered. They told me many people get the chipotle flat bread and I totally see why!!! I love it! It was amazing, not too sharp and very fulfilling. I also have the island green Detox smoothie with energy thrust. And a selection of fruits or chips. I chose the chips. AMAZING! So wonderful. I'm happy, I came here great customer service great food and smoothies. I will definitely come back. The app was downloaded. I'm very happy to come here with my choice. Very satisfied. I'll come back. Maybe every week.
I love coming to tropical smoothie. The manager with short hair and glasses is amazing. She's always super friendly. Yesterday I stopped and the team was muded. Two young girls with long refugees were so busy that they never stopped looking. I waited in line 4-5 minutes before I finally asked, is there anyone else here to help you? Irritated, they both said right away, It's just the two of us. As if they rehearse the answer all day. My advice is, I went at 12:30 and immediately knew that the two girls were in the weed. However, stop to look and welcome upcoming customers goes a long way. Maybe. We're with you. Being ignored is the universal way and lets me alone sign. Admittedly, it's a smoothie shop. As an entrepreneur, I found the customer service as a lack of shine.
One star is because at least the employees were polite today. A few months ago, I put an order for a Mocha madness through the app to pick up in 30 minutes because that's how long it took to go to the store (long history). When I arrived, I was informed that they were from coffee and that if I wanted a refund, I would have to call the 800 number and deal with the app people. Who has time for this? They made me another smoothie, a smoothie I didn't like. This morning after an early morning visit to the local grocery store that brings me to this area, my husband and I decided to stop for a mocha madness, the only smoothie we like from there. The two girls who work did not know how to rang the great order of the people before us and told them that next time they had to place catering orders in advance. Customers responded to the fact that they were in town for the weekend with a sports team and only got smoothes for some of the team members this morning. The couple was nice enough to let my husband and I order first. We ordered and paid and then it was said that they were from regular coffee and had only decaf. From coffee at 9 a.m. on Saturday?! Her coffee is also a powder that she could get from a walk over the parking lot to Publix. We asked for a refund and said they did not know how to issue a refund and that the manager would have to do it. The manager wasn't there, of course. In my two experiences with this location, the manager seems to have a problem with which the employees of camps and training are kept. If a coffeeshake is one of the smoothies on your menu, you should not run out of coffee so often. It should always be someone in the store who knows how to spend a refund. You take my money twice, can't fulfill my order and keep my money hostage?! It should always be a person in the store who knows how to properly classify orders. It is unbelievable that instead of entering 4 of a type, when smoothie, they must add one at a time. Strange. We won't be back to this place.
I love this place and I'm a sucker for their Avocolada smoothie. Good service, fresh food and clean establishment