Panera Bread - Plattsburgh

Amazing fresh cooked healthy delicious breakfast, don’t miss it if pass by !

Not only they have the best pastries, coffees and salads BUT THEY DONATE the unsold BAKE GOOD TO CHARITIES!!!! BRAVO PANERA BREAD !!! All in an enjoyable décor and ambiance indoor and outdoor!!!

Nice building with a great atmosphere. I've been here multiple times for takeout, most of those experiences positive, but this was the first time I'd ever sat inside wow! Had a steak and cheddar sandwich with a small bowl of mac, food was delicious and the bread quality on the sandwich and in my baguette was out of this world. Not too crunchy nor moist. One thing I will say is that the staff here is a very mixed bag.... Had one lady that was a total jerk and got an attitude when asked for an extra salad dressing cup, but two of the guys were very kind and generous; especially the one at the bakery section towards the front. Spent a good while here as it wasn't all that busy, and while there was a fair amount of background noise from the kitchen, it wasn't that distracting and I enjoyed a great meal. Besides the one rude employee, a star was taken off due to a horrible drive thru experience a few months ago that had me experience a 20 minute wait when the order was placed *early*, and then was given some of the wrong food. I also used to dislike their cookies years ago due to them being dried out, but that problem seems to have corrected itself with time. Nice! I really like this place! I'd also like to mention that the portion sizes are noticeably bigger when you dine in, but I don't see that as a good or a bad thing the difference isn't that extreme, but salads especially have a lot more to them when you eat inside. Decide if that's worth it for you; I totally think going the dine in route is worth it if you have time. And want to make the most of your money, as this chain isn't cheap. Final extra props to the fuji apple salad for being great :

Very nice new restaurant, the physical surroundings are very pleasant. Staffing seems to be an issue as with most places these days. The counter person taking orders was not versed in customer service. She wasn't rude in any way, just unresponsive. She hardly said one word.Then I had to bring back my order twice because there were mistakes. And all it was, was a scrambled egg and bacon on a bagel. But they fixed the order both times and the woman who appeared to be the manager even offered me a free chocolate chip cookie to make up for the problems. So if you like bakery items and food developed in a corporate boardroom, with chaos ensuing when there's any request that doesn't coincide with the standardized menu items, Panera is your place.

I 've never seen a cheaper company in my life. I like the food, even though it 's overpriced. Like, ridiculously overpriced. MAYBE their sandwiches are worth the money, but the soup and salad?! Give me a break. And their rewards program is the biggest joke in the world. It takes FOUR separate orders just to get a $2 off coupon for a You Pick 2 and that coupon can ONLY be redeemed if you pick up the order from the store. You can 't get your whopping $2 discount if you 're ordering delivery, EVEN if you 're ordering through their app! Because they use DoorDash for their delivery that 's apparently the reason. But that makes no sense. It 's like, just discount me through YOUR app. I 'm not ordering through the damn DoorDash app, I 'm ordering through the Panera app! And you 're just forwarding the delivery order to DoorDash. It 's just... dumb. And cheap. And did I mention cheap? But yea, sure. The food is good.