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Feedback gevenStaff were extremely helpful in helping me find a drink and extremely kind also. I ordered a kinder hot chocolate and it was ready within minutes. When I went to drink it, it was the perfect temperature, not too hot, and not cold either. The baristas could not have been more kind and they even added extra sprinkles to my drink. Absolutely amazing service and friendly people too, worth a visit.
We were in the City Centre and stopped off in Costa. Great Customer Service in this Branch and very popular with locals by the look of it. Good Costa Style Menu with some good choices on both Drinks and Food. We ordered Latte, Flat White, a couple of Hot Chocolates and a Babycino for the Grand-Daughter. Very smooth as Costa always is and at a decent price.
I came at peak time on a Tuesday. It was very busy, yet Lauren greeted is with joy and enthusiasm. She was excited that our did was discounted, she offered to warm our cups for us and was really friendly and talkative. Rarely do you meet someone who loves that job as she clearly does. She was making conversation with all of her customers, which makes you want to buy more and add an extra cake on your tray. I loved my experience and she hand delivered our special hot chocolate so we could eat oue food. What a little gem Costa !!
I’m based in Torbay, and rarely visit Plymouth because of work commitments etc. However, I had a week to myself, which is why I decided to return to Plymouth and was the first time since the weekend before Christmas and glad I did. I wanted somewhere to stop for a late-ish lunch and knew I wanted to go to Costa, but could not decide which one due to there being many in this city. I chose this one as the atmosphere seemed nice. The staff, including the young lady who served me were the nicest I’ve met and were very full of life and cheerfulness. They had EXACTLY what I wanted in stock and had it ready for me within a couple of minutes of me paying!! Seating was very well spaced, so I felt really safe being able to sit down, relax and enjoy my lunch. Will most certainly be returning to this particular Costa when I am next in the Plymouth area and definitely recommend this to everybody I know. Thanks so much!!
They have good food and prices are good .staff always makes you welcome. its a nice friendly invirement.