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Feedback gevenVery strange mood from waiting staff. was it because I had a child with me? who knows, it seems that my being was inconvenient there. if they don't want children in their pub. do not provide high chairs a children's menu.
Birthday meal with family good service and excellent eating
I made a reservation for my family for a special occasion three days in advance using OpenTable. However, the restaurant called me to inform that they were unable to honor the booking because they had double-booked and blamed OpenTable for the error. I'm not sure who is at fault, but I will definitely reconsider using either the restaurant or OpenTable in the future. Just a warning for others to proceed with caution.
After booking a table at the Castell Mynach On Christmas Eve for lunch via Open Table, we were told on our arrival that they did not receive the booking!!! I had booked the table for a specific time as we had plans later on. However there was no table available!!! I was extremely disappointed as it was Christmas Eve and I had planned a nice family meal. I was left with two hungry children and I couldn’t get a table anywhere else nearby without waiting a considerable time. I showed the staff at the Castell Mynach my booking confirmation but they emphasised that they definitely did not receive it. Clearly this needs to be looked into as the Open Table booking system does not work. As a result my family’s Christmas Eve plans were ruined !!!
The atmosphere is pleasant, the food is delicious, and the service is great. I would definitely come back again.