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Feedback gevenWas not personal, but had delivered her food because I pulled a good bagel (New Yorker, just to CT). The bagel was okay, nothing special. The French toast was wet and floppy and tasted like egg.
I just want to say I have been ordering from Lenny?s on line at chow now due to Covid using their delivery service . My last order was missing item and incorrect. I spoke directly to Lenny?s Keith mgt and apologized and refunded my order and chow now gave me an additional credit for future delivery and apology from mgt. I love their bagels chick salad plain big chunks. Fresh. And bagels always fresh.I believe order mistakes are their staff not overseeing the orders.they are trying to be customer service friendly.hopefully delivery service will improve. Obviously some of their packers are Making mistakes and mgt has to oversee they are correct. As gives restaurant negative reviews. !!
I?ve been coming to this bagel shop for 25 years. I?ve been living in NYC for 12 of those years. I still with come up and go out of my way for Lenny?s. They are the best bagels ever? I choose them over any NYC bagel any day.
Yesterday I ordered a Low Carb Bagel with Jalapeno-Creme cheese. I got a whole bagel with Jalapeno Tofutti. Because of the lack of time I had to go in, I disregarded the mistake and decided to give Lennys another shot. I went in today. I asked for a low carb bagel with jalapeno cream cheese and a whole bagel with butter. The lady gave me the wrong order. The customer service has fallen enormously here. Wouldn't recommend.
I love this place. In recent years, the shares have become smaller. The bagel prices have risen. I stopped visiting this place every day and start walking monthly. If you want a good bagel that is a bit too expensive, this is the place for you. The egg is shown with protein, spinach and turkey bacon. There's hardly a sandwich. In the given course kidnapped.