Costa - Port Glasgow

An influx place in the wind rain, good coffee cake, but air console made me to keep on the coat, hardly worth mentioning....but was looking for cosier staff very nice.

Thanks to the lady on the drive through yesterday morning for being honest when I gave a £20 for my coffee and chocolate twist and asked just for the £5 change thinking I'd handed over a £10. The coffee she made was also very tasty

Busy cafe. Hard working staff. Maybe need more staff, because some tables were stacked with empty plates and cups. Staff weren't lazing about. Need more staff to clear up. Enjoyed the drinks and cakes.

Nice place great for stop by during shopping although I used drive through when the store was busy at the time. I use drive through service. One espresso and a bottle of water the order and sugars and stir the extras. The queue moving really slow. By the time I was ready to take my coffee, I ask the employee for sugar and stir to receive the answer, it has already been in the coffee. Alright I wasn't have my coffee yet I just took the coffee with the bottle of water. I had the chance to taste the coffee only when I arrived at work. Miles away. The coffee was still warm so I give a small shake to the cup thinking of stir the sugar that might sit on the bottom of the cup. I open the lid and.. sip... Bitter as normally coffee is. Thankfully I had the bottle of water to wash down the bitterness. Result: I did not had coffee this morning and I will think twice to go again drive through. Usually I drink my coffee at home but that morning I was run out, so I thought why not, I am regular customer at Costa I like their coffee. I was not expecting to see queue or my order will go so bad. Overall I will continue to buy my coffee, but unlikely to use again the drive through option.

We used the drive through and Maureen was so helpful and pleasant, her customer service was outstanding.