Castle John's Port Hope

Zsuzsanna was fantastic! Super helpful! We will be back because of her! Thank you for the great service!

We went as a group of 5 for dinner it was very good. All of our dinners we great. Our waitress Madison was very great and we will return again.

Friendly with great food and easily accessible for people with walkers or wheelchairs..Wheelchair accessibility: Should have an automatic door opener for wheelchair accessibility

Called on Jan 23rd to make reservations for 15 people for a 30th birthday party for my husband, she was on the wrong date initially and after confirming the day and time, I called back a few minutes later to change it from 5pm to 6pm on Feb 3rd.Showed up for our reservation and was told “no there is no reservation for you, we only show one for a party of 5 people” I was absolutely shocked, I asked to confirm the name, thinking maybe the amount of people was just mis-wrote, and she didn 't even check. I asked if their phone number was the one google showed and she said “no that’s not our number.”After standing there for a few min she said she would ‘see’ if they could get some tables together for us, when she walked away we called the number on google and their phone rang, not once, but twice we tried it.. we walked out the front door and waited for the other 11 people to show up for the reservation and told them what had happened.This put a really sour experience in our mouths, not only because of the disorganization (which should have tipped me off when I initially called) but also because of the lying right to my face and blaming me for the problem, saying that I "must have called the Cobourg or another location. "We no longer wanted to spend any money there (ever), not only that but they missed out on hundreds of dollars because of this. We ended up just leaving without a word and going home and ordering in some pizza, stopping at the liquor store and having a nice night. We wont be back!

Food was good. Server was nice. But men the table is so sticky and dirty seems like they don’t sanitize it after someone used it.