Dutch Bros Coffee - Porterville

If I could give this Dutch Bros a zero-star rating, I would. We were in line with a few other cars and all arrived before 10 PM. The staff member taking orders went inside at 9:55 PM and closed the door. After that, the employees ignored all the waiting customers and declared, "Oh, we're closed." Sorry, Dutch Bros, but you still had five minutes left to serve and take orders. It may seem minor, but we were on our way home and had a three-hour drive ahead of us. A little coffee would have been appreciated. Just to clarify for your employees, you close at 10 PM, not 9:55 PM.

This was my first time trying Dutch Bros, and I ordered the Double Torture. It’s strong and not overly sweet, which I really loved!

This is one of the best Dutch Bros locations I’ve ever visited! The staff genuinely seem to love their jobs and consistently go above and beyond. They recognize my drink and usually have it ready when I get in line! Gabby is an excellent leader, but I would love to see another Porterville location added!

We are from Oregon and have been Customers for years of DB and we appreciate it that you are expanding to other states. We have a home in the valley and in Oregon so while in town we stopped at Porterville DB.Please don?t hire anyone that walks through the door. The guy who waited on us had no smile. No character, did not offer the great customer service we experience at home in Fairview Oregon regularly. You need to take the weather into consideration and perhaps he was exhausted but then that?s a company issue because you have no Umbrellas to allow employees to stand under. Or do what you can to protect employees so they don?t give poor customer service. The Golden Eagle with soft top is always a hit! On 8/24/2022 I decided to revise my review but here?s my add on: ? Hi there, The owner of Dutch Brothers in Porterville CA asked me to leave feedback with you. I live in Fairview, Oregon but I work in Visalia, CA 1 week a month as I am a remote employee. I don?t know if I should be upset or not but the kid was not in a good mood for likely obvious reasons. The weather was over 105 degrees yet he was out there walking from car to car. I put myself in his shoes or even thought what if my kids were out there in the extreme heat? That is not safe since he was not protected from The hot sun or heat. I felt a little guilty and thought about my review I left and thought about the heat and conditions the kid was working in which didn?t occur to me right away. My review is below in the email. You guys need umbrellas or rolling carts so these employees have shade and water. I work in healthcare and heat exhaustion is deadly. The DB on Stark in Gresham, Oregon where I go often, the sun is beating on the employees facial skin. How about protection from skin cancer? Your awnings are not efficient and hold absolutely no purpose as they do not block the sun. You guys are a growing company making millions of dollars so why not PROTECT YOUR EMPLOYEES! That?s an OSHA violation if

I have been to other Dutch Bros but so far my experience here in Porterville has met my expectations. I really enjoy the customer service but there was this one barista named Ashley that is super friendly! Definitely would recommend going to this location!