Feedback
Feedback gevenWas nice breeze restaurant, cave alike , was fun to stay at first Staffs were kind and very nice Considering this was place at the heart of port city, cannot understand why they used Frozen seafoods Insalata di polpo, was bad Pasta, we were able to eat till half because it made no sense with frozen clams and shrimps mixed.. visual amazing....
I didn 't know that I can experience something like that in Italy. Aside from very bad food we had 3 dishes, all of them were horrible, stinky or sour sauce blaaah) there is also extremely unprofessional service. Waitress was very bored with us, not able to tell much about stuff they sell, she only came to us to take an order and bring it. We waited like 50 minutes to bring the dishes, ther was not too many people, maybe 3? When we complained about the time and quality she only pulled a face and left! No sorry no nothing! We had to go to her and pay as waiting another 20 minutes was too much. I cant belive that we had to pay extra cost for service as we didnt get any that deserves tips.. i will never erev recoomend this place to my friends visiting Sicily!
Hands down the worst meal and service we experienced on our 2 week trip in Sicily. Strike 1: Took exactly 2 hours before our two pasta plates were brought out after getting seated. Even the local patrons were cracking jokes about how long we had been waiting. Strike 2: the pasta was DRENCHED in a sauce that tasted like a can of chef boardee mixed with tomato juice (no joke)...every other restaurant on this famous island has been amazing up until now. Strike 3: we left hungry looking for another place but everything was closed after the 3 hour ordeal....
Excellent place. Good food, nice service, quiet family place. And now I am sorry 4:0.
I ordered a pasta trapanese that came soaking, the sauce just piled on top rather than with the pasta mixed in, like any decent Italian cook would tell you is proper. I had it IN TRAPANI, and it certainly wasn’t like this, the owner’s reply is BS. But it was fine, whatever. But then the cotoletta came like this, also soaking and basically inedible. The crust was all soggy, the meat was super chewy. I just didn’t eat it, didn’t try to complain, but then the waiter asked why I didn’t and I tried to say that it was just too much liquid and so the dish was soaked and he tried to say that it was just a different recipe. Seriously? What recipe requires a cotoletta to be soaking in liquid? I wasn’t trying to not pay for it, but don’t insult my intelligence. That’s just not the right way to cook a cotoletta, let alone anything fried. Photos for reference, they were snapped just as the dishes got to the table. My boyfriend ordered seafood dishes and he said they were okay, nothing special but that the frittura tasted like it was probably frozen squid. If you’re in Porto Empedocle, probably try somewhere else. Edit: sir, I’m not Italian but I have an Italian family (my partner’s) and I have been cooking (very well) for years. The picture speaks for itself. No fried food should be soaked in a liquid like this. Breaded and fried meats are not exclusive to Italian cuisine and you don’t need to be Italian to know how to fry things. The crust was soggy, the meat was chewy, and if this is your “recipe” then it is a bad one and that is my opinion, hence my review. Your reply speaks volumes to future customers, and if you think denigrating your customers is the right way to do it, perhaps you shouldn’t be in the service industry. I stand by my review.