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Feedback gevenSo glad to have a real cafe in Portola! Beautiful part of the country but Portola is known for poor services with absolutely nowhere to eat breakfast. Staff was very friendly and food was great. Big piece of ham and crispy hash browns. Steak and eggs is awesome!
Horrendously slow service. Party of three, we got there around 11:30 and didn't get served until almost 1:30. They apologized at first but yet did not appear to rush at all for us, and served every single person in and outside of the restaurant before us. I had to literally stand next to the counter and tell them I was waiting for the food and complain for them to pick up the plates sitting right there and bring them out.
The service was terrible. It was just my mother and me, and they messed up both of our orders. The food wasn’t worth the price at all.
The food was satisfactory, but I had a frustrating experience. If you happen to sneeze, they will comp your meal and encourage you to take it to go. This happened to guests at a wedding party when their three-month-old sneezed. So, if you bring infants, make sure they’re masked up. Breakfast took an hour and a half to arrive. Disappointing experience at Station Cafe. I won't be coming back.
I believe the restaurant has new owners this year. I visited for the first time today (Saturday), and it was quite busy. The service was a bit slow, which might be typical for a small town, but the food was tasty and reasonably priced. They’re open until 2:00 PM and closed on Mondays and Tuesdays. It’s possible that some of the negative reviews were from the time when the previous owners were still getting things sorted out. The staff was actively working today, and everything looked delicious. I noticed there seems to be outdoor dining available as well. I’ll definitely be coming back often!
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