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Feedback gevenI wish they would get better management for all shifts. I would like to eat here but the food is just terrible. Even a basic hamburger tastes weird. When will it be
If you want BK go to the one on hwy 6 in South haven. This place is the worst fast food establishment in our area.I haven't gone there in 2 years because or that. But today I made the mistake of going there.1. The woman taking my order was very rude.. not responding to my thank yous and have a nice day.. okay, that I can forgive. Cause I understand people have bad days..2. I only ordered a medium fry and a medium coke. The fries were hot but UNCOOKED and not edible. I should have asked for them to be replaced but instead i threw them away considering I got them for free through the app.My experience is very mild compared to others at this location. Spare yourself and go somewhere else.
I have ordered through their app so many times and 100% of the time they forget portions of my food. Today order a Ham egg and cheese croissantwich meal and a sausage bacon croissantwich. When I got my order they forgot the Ham croissantwich altogether. This happens all the time and it’s frustrating because how do you forget the combo sandwich? But when you try to bring it up in person they swear they put it in there every time. This is a repeat issue due to incompetence. Definitely don’t recommend this Burger King.
Never again. The person who took my order was rude, acted like every item I ordered was an inconvenience and definitely shouldn’t be working in customer service. My receipt came out blank and I asked for another copy bc the price didn’t seem right, the rude person who took my order decided to say “if I could’ve gave you one I would but obviously we can’t” first off, I want to know what you charged me for and I would like to see what I’m paying for. They claim they have no ink at all in the whole store. No cup holders, long wait time and overall a bad job!!! Terrible workers, terrible management. Just ghetto.
Did not get a receipt either time. The first time, we ordered onion rings and didn't get any. Fish sandwich with lettuce and mayo came with pickles. Fine.No receipt to prove our order, so we had to pay again for the onion rings. We were given 5 onion rings out of spite.