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Feedback gevenDoesn't look great from the outside and I wasn't happy about having to pay for parking everyday but once you enter the building it's as good as any other premier inn. The food was excellent and the staff were very friendly and offered good advice when asked...
Rooms and locations were ok but I was very surprised with polite and excellent services from reception and bar/ restaurant staff. Thank you very much for making our stay more pleasant! We stayed on 16.June 2023
Me and my wife visited London and thought we would stay the night on the outskirts to make things easier heading home. We checked in late 11:30pm) the service was cold and the rooms were terrible. The bathroom was tight to get in which wasnt ideal for my pregnant wife, the kettle would spit out the boiling hot water and wouldn't switch off once it's reached boiling temperature. Paint was flaking off the bathroom door frame, and the bed sheets were disgusting, they were stained blue for some reason due to the time we had got to the hotel we only realised about the bed sheets in the morning. I would not stay here again and it was not worth what we had paid for We also wanted a warm drink but the milk left in the room was sour not what I would expect for a Premier Inn
Plenty of parking, especially disability parking, the parking was cheap compared to most hotels. Staff were friendly, breakfast was very good, plenty of food and no waiting for the chef to do more, kept topping up regularly. Main meals were quite good quality but not a lot of food on the plate. We went to The Old Guinea pub for a meal not far from the hotel and the price was the same but there was more food on the plate and good quality, also more variety of food. I would definitely recommend a visit there, you may need to book a table though as its popular. The hotel itself is next to the motorway services which we found to be ideal. We couldn't hear any road noise from our room so we all slept well. The room was comfortable and we enjoyed our stay. Next time we come down to this part of London we will be staying here. All in all I personally would recommend the hotel as a really good base for travelling into London, with excellent access to the M1 and M25 motorway.
Friendly greeting on check in at reception quickly served and allocated my room ,which was good size and with air conditioning nice and clean Breakfast was buffet style good choice cereals,fruits,yougurts,pastries+full english cooked which was lovely plenty of fruit juices+ tea/coffee ,plenty of seating areas. Happily stay again.Thanks.