Cups Espresso Cafe Poulsbo

Great place to enjoy coffee and ice cream. The customer service is outstanding!

I ordered the Ring of Fire sandwich online and picked it up. The order was ready right on time, and it was absolutely delicious. The cheddar jalapeño bagel complemented the sriracha mayo, turkey, and bacon perfectly. I will definitely be ordering this sandwich again!

Today, however, things took a turn with a different worker. She forgot to add the blackberry vinaigrette that was supposed to come with the sandwich, didn’t include the avocado I requested, didn’t toast it, and instead of cutting it into quarters, she cut it in half. To top it all off, it was slathered in a ton of mayonnaise. The club sandwich I had daydreamed about turned into a disappointing disaster. What a letdown!

My boyfriend and I came here yesterday on Easter and the barista seemed a little inconvenienced when we walked in. There just wasn’t much of a welcoming atmosphere going on. I proceeded to order two white chocolate americanos w/cream. One hot and one iced. The barista had asked me repeat what flavor I wanted in the coffees again, no big deal. The iced one came out first and it had regular mocha in it, as did my boyfriends. His drink tasted almost burnt. We only asked for the iced drink to be remade with white chocolate because it was obvious this person was training and we felt a bit bad. When they remade it a second time the white chocolate powder wasn’t mixed correctly with the shots so there was chunks floating around in my drink, and nearly all the ice was melted so it was kinda just room temperature. I was a little bit shocked that none of the other three employees there were helping/supervising them make drinks. Both drinks were pretty undrinkable, so I don’t think I would come back. Overall it was just a super weird experience.

In my opinion, this place rivals Starbucks. I like going here when I get the chance. They give you a free piece of chocolate with your drink. The staff is always friendly and I love the atmosphere here. It’s worth the stop when you visit the historical downtown Poulsbo to stop by. It’s located across from Sluys BakeryThis is like the classic Starbucks before that giant coffee shop added their drive thru.This place also sells ice cream and accepts contactless pay