Nando's - Preston

Little tricky sometimes working the allergen guide but really good food and feel really safe eating there

Service shocking Ordered our food , starters came before the drinks. Staff didn’t even realise we didn’t have drinks. Then the mains came, we had no knives, we told three people in which they said they would get us some. All three of the staff kept waking past our table like we hadn’t even asked them, I had to get up out my seat to ask again in which my reply was ‘they are going through the wash now’. My chicken is now cold. Knives arrived 15 mins after our mains were put on the table, no apology, nothing. Worse Nando’s I’ve eaten at

The food was average for a nandos, however when ordering for the five people for my friends the server asked me, is that everything? I replied yes and that there should be five things, she counted aloud and said five, yep i’ve got five. She did not in fact have five, my friend was left waiting for her food which we had to reorder as when all of our meals arrived hers did not. Our meals were also for the majority incorrect, all of the plain chips ordered arrived with the spiced salt and the salad did not have the chicken that was ordered with it. The waitress who brought out the food was not apologetic whatsoever, a courtesy sorry about this would have been appreciated especially when the corrected food was brought out, the waitress who mistakenly took the order was lovely and did apologise once. Overall the service was okay but not worth it, the servers were polite but did not go beyond to be helpful or kind.

I love a Nando’s who doesn’t but this Nando’s just isn’t as good as others. The food as good but a bit cold and not fresh. The bathrooms were in need of cleaning and the tables were sticky. The staff were lovely but I think there needs to be far more organisation in the Nando’s to help everything flow better However, that being said the food was good and i will most likely be back but if we are being brutally honest those are my issues with this Nando’s.

Short wait for a table where the front of house took my name and number and messaged when the table was ready. Blue light codes quickly obtained. Drinks came extremely fast. Food wait was perfect, not rushed but not taking forever. Food was hot and lovely. Waiters were friendly so tipped accordingly