Baskin-robbins - Prospect Heights

I got a milkshake with plastic broken pieces in it ,tried to call them to have an explanation, but they never answered

The staff are amazing and so friendly. They got my order right and were just so kind. Would recommend and will be back! New favorite Dunkin.

Great service. Assortments if ice cream is great. Tried Mango, chocolate and other flavors. Tested good!

I ordered from Uber. Two scoops of ice cream. It came with one scoop wrong flavor. It was mushy and gritty tasting. I threw it out. It cost me over $17.00!!!!!

I didn’t think to read the reviews before stopping here. We got there at 7:25 PM and he immediately ran after us and locked the door so no other customers could come in. They close at 8:00 PM. He was impatient and we felt very rushed. Also, it was SO hot in the shop. We looked at the thermostat and it was 82 degrees! Many of the ice cream tubs in the freezer case had frost and freezer burn all over them. They had available 4 of the 20-30 toppings on the sign. At checkout, he insisted I pay cash, but couldn’t make exact change so gave me a 27 cent discount. A car pulled up as we were eating outside (too hot inside) and they couldn’t get in though the hours on Google and the door said 8:00. I do not recommend giving this place your business. They don’t care about the customer, your experience, or your business from what I could see.