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Feedback gevenPranzi is very flexible with the food packages that they offer when you make a contract with them- not sure how many other places are like that. The food is top notch, especially the beef and the wedding cakes. At the food taste, we had a bonus dessert :
We ordered the sliced turkey for an event we had. Not only was perfectly prepared, it was hot and extremely tasty. Our guests were so pleased, we are planning for our Christmas celebration with Pranzi being our provider.
Recently used this caterer for a baby shower. The various platters we ordered were very nicely done and very fresh. The soups were delicious. I recommend.
Note: I have seen Pranzi delete reviews on TheKnot, which is why I am posting here in case that happens to me. I would also give 2.5 stars if I could.We hired Pranzi for our wedding at Kinney Bungalow. We wanted it to be entirely vegan and Pranzi was the only caterer on the approved list that said they could do it.They went through 4 different staff members since asked for a quote. They also repeatedly sent us contracts with errors that we had to cross out (venue, start/end time, etc. but given the lack of other options, we still went with them. Unfortunately, that was only the beginning of poor communication and inconsistency.The changing contacts were never acknowledged and they took over the previous one 's emails, so it was impossible to tell who we were speaking to. They didn 't pass on information (family recipes previously requested for our tasting. Since the chefs didn 't get our recipes, they experimented with totally inedible results. They also didn 't include one of the four mains and messed up the cake flavor.Given their mishaps, we did a second tasting. However, they asked us to reschedule 6 days out because they overbooked their chefs, when they knew we were flying from CA. They did honor the original date after we explained there was no other option, but they also had the incredibly condescending owner meet with us.Lisa talked down about other couples, added more fees out of nowhere, and heavily implied that they were losing money on us because their miscommunications meant Pranzi had to give us $300 in comp-ed tastings and an extra entree option. We also held them to setting up 3 decor bins promised via email when Lisa tried to backtrack that.That said, the food was better: they took our notes/recipes and provided the right cake flavors. But, they didn 't remake the pies, gave us roasted veggie stack instead of ratatouille, and the ravioli was entirely different from the 1st tasting (but better .As for the wedding food, it unfortunately was also inconsistent. The salad was so lightly dressed I and three others had to ask a server if it was correct (2nd tasting nailed it . They must 've forgotten Caesar dressing and splashed a bit of oil on instead. They didn 't use our 2nd tasting notes and served sliders on dinner rolls (we asked for burger buns and changed our shallot tart recipe into a flatbread. The pies (that we got in addition to an outside bakery to circumvent Lisa 's fees were awful. They must 've been premade and frozen. They were the only things left on the dessert table and we threw them out, so it was ultimately a waste despite being the standout from our 1st tasting.Pros:-The event staff were so nice/helpful. Every single one did a great job, especially the bar.-Arolin was great. She went above/beyond helping us set-up and made sure we always had food/drinks. If Arolin hadn 't been our coordinator and final contact leading up to our wedding, I don 't think Pranzi would 've pulled it off.-Everyone was able to eat, including Celiac, nut, and soy allergies.-They modified a main ~3 weeks out to add pasta marinara. They even had it in its own dish instead of a half portion with the ratatouille (essentially a fifth entree choice for free .-We loved the upgraded linens/goblets (they were pricey . They asked for our menus to match the buffet signs. It looked really intentional.-We were able to buy our own alcohol so we customized our drink menu (served mid-tier liquor and nice wine vs their basic package and saved $1k for our guest count.Overall, we went with Pranzi because we had to. They did end up providing edible food and the staff day-of was awesome. Dealing with their admin staff, the owner, and the inconsistent food/communication was a massive headache that caused many tears over the 17 months we worked with them.We wouldn 't recommend Pranzi unless you also want to do a vegan/vegetarian wedding in a venue that requires you to use their pre-approved vendors, or if you don 't really care about the food and like
From the bottom of our hearts, thank you so much for making our wedding a dream come true. It was absolutely flawless and magical. Everything was where it was supposed to be, everything happened as it was supposed to. No one felt as if their allergy or dietary restriction was a burden.Arolin was our coordinator. She gave us the extra attention all night to make sure we were having the best time and didn’t miss a beat. We are so grateful for her wisdom and guidance throughout the process and she gave us a night we’ll never forget. It was truly the best day of our lives <3