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Feedback gevenBeen wanting to post about this place for yearsMiss going here but dont work down town anymoreReally enjoy their style of fries (really love the one with chicken parmesan chunks in itI especially enjoy their milk shakes ?Plane fries are yummy and the added pieces are even better. Parking ia tricky cause its in the heart of downtown, but the e scopter makes it easier to get to. Space is small, so best to go individual or small group.Kid-friendliness: Food items are popular kids menuService is fast and tastyLocation ideal (right across the street next to Dunkin' Donuts Convention Center)Place is very aesthetics
At this place, we walked in, and the waitstaff refused to wait on us. They pretended no one was there. Finally, I ordered a pork dish. Waitstaff, We 're out of pork. Okay, I 'll take #2. (Some chicken dish) and I ordered an Oreo shake. Waiting over 10 mins later.... I saw a box of food being placed on the counter and knew that was mine, but it was sitting there waiting for some cheese to be added. Another waitstaff comes along, she 's like, Sorry I can 't make your oreo shake because we 're out of milk.... Do you want a refund? Why was that even a question. So finally, my order is up, minus the shake. I look at the food and see a hair! I immediately tell them. I know the hair got on the food due to it sitting for so long. In this case, the order should be remade. I 'm positive she just removed the hair and gave it back. The first bite of fried chicken was ice cold! At that point, I was just done. $40 for the order, and it was horrible all around!
Cute spot and concept. Service was great but it took us a really long time to get our food (compared to what I would have thought it should take based on what it was). Fries had a lot of toppings and covered every last fry in the container. They also had a great variety of toppings. Definitely a grab and go type of place. Hits the spot if you craving fries.
Heard so many people raving about this place and finally made a trip with the family to go. Walked into three boys working behind the counter in a kitchen that did not seem like it was clean. We ordered two of the dressed fries that had the toppings already chosen. We paid and then the cashier and one of the other boys proceed to leave the restaurant and walk outside leaving the one boy by himself. The one boy brought out one of our orders, with several missing toppings, then walked away for a long time. Once I finally got his attention to ask where the other order was I spent 5 minutes explaining what we ordered even though the toppings were listed right there on the menu. After waiting 10 minutes we finally got two fries, neither of them with the correct toppings. Trying them they were soggy with oil and not fresh. Ate two bites and felt sick. It was very disappointing as this place is a little pricey. I hope they soon change their methods of training employees to make sure they are fit for this particular job.
I order the steak and cheddar fries, it had at most a few little slices of shaved steak in there. The top of the fries were covered in melted cheddar cheese for the first maybe 10 french fries and then the whole rest of the basket were just plain french fries and never mind you can tell the fries were sitting under a heat lamp for hours, I’ve been several times and I’ve always bragged about the place but I will not be going back again after what I experienced yesterday
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