Kfc - Provo

It was the best ever love our sonday huhn dinner the girls on the theke are great they had a problem with the soda machines, but they were very helpful and very professional and ingenious gave us some tassen for water it was the biggest. Thanks again.

Drive thru for a quick bite, tried the new chicken sandwich' it was ok, fries were a little bit too salty, customer service was good. They gave me a bunch of sporks!, i guess i can use those when i go camping

I waited at the cash register for someone to take my order for 12 minutes. The employee who finally came to the register had dirty red hair and dirty glasses and seemed unclean. She didn 't welcome me, didn 't ask what I wanted ...she acted like she could care less that I was there. Finally, I asked her if she was there to take my order. She looked at me with a disgusted expression and said yes . I gave her my order, the register spit out the receipt and she just looked at it and said there it is. Take it. There was no thank you sir , or enjoy your meal, sir , no nothing! She was awful. If I was the owner or manager of this franchise, I would be sure to keep her in the background, well away from any interaction with any customers! I have been in the funeral profession for the past 48 years. If I treated our client families like this young lady did, I would not be in business any longer. Terrible! Your organization obviously needs to teach customer service to this young lady.

Came through the drive through tonight had a LOVELY experience from the ladies at the window! As someone who has worked in customer service for YEARS as well as fast food they should be fired. From the get go when we were ordering the lady was extremely impatient waiting for us to order (understandable there). Then as we are saying our order she VERY rudely says WHAT?? Fine. Whatever. Bunch of teens yelling in the background. We pull up to the window and my boyfriend asked for Finger licking good sauce (NOT knowing the name changed). And the same girl in the SAME tone sticks her head out of the window again WHAT?? She then starts speaking in spanish to her colleagues laughing while her body language was showing she was annoyed. She shut the window and looked at me DEAD in the face threw her hands up so snotty and made the nastiest face. The 2 girls working the window were absolutely perfect examples of WHAT CUSTOMER SERVICE IS NOT. One had extremely long black hair and the other who was rude wore a red rosary. You need better employees. This is disgusting to be treated this way.

Made my order at the drive up, girl heard me wrong and gave me a more expensive total. I asked at the window about the order and stated in wanted a breast and wing combo. The then charged me for that order, gave me my card, my drink and receipt. Then the guy looked at me like I was stupid and asked if I was waiting for anything else. I said my good and he hands me a bag of popcorn ckicken.... Seriously??