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Feedback gevenI eat at Applebee's at least twice a week! I wouldn't keep going back if the food wasn't great! Many of the staff know me that answer the phone's or brings the meal out to the parking lot. It is good to feel special and know that they know who I am. Thank you so much for making me feel good on these occasions. Not to mention that the food was great! Thank you Applebee's.
Xavier who has only worked here for a few days is the only reason why I put 5 stars. He has incredible attention to detail and ability to eagerness for customer service. He goes above and beyond most servers. Even though the food is delicious and I say I love above all experience and of course the new strawberry margaritas.
I just experienced wonderful customer service from a young man at this location. Nicholas (sorry I can't recall his last name) went above and beyond to help me obtain information I needed for their Top Gun promotion. Nicholas, if you read this, it worked and thanks again. Kindness ALWAYS wins and you, young man, are a WINNER!
10/10 customer service. Our waitress, Laurencia was excellent and helped us out when we had issues. She also brought our drinks and boxes without us asking. I have never had such a nice experience anywhere else!
My daughter was extremely upset when she found a cockroach in her food. She was so traumatized that she couldn't swallow and her throat seized up for several minutes.