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Feedback gevenI have visited this restaurant three times and always enjoyed their full English breakfast. However, when I went in September, I was disappointed to see that they no longer offered the English breakfast on the menu. Instead, they only had bacon, sausage, or egg sandwiches and baguettes. The service was okay, but I wouldn't eat there again as I was really looking forward to having a breakfast.
The restaurant was average, with mediocre food and drinks. The service was terrible, giving us a nearly "Faulty Towers" like experience when we placed our order. Everything seemed like too much trouble, even when we tried to pay. We felt like we were a captive audience and received poor service. It's best to avoid this place.
I reluctantly have to leave a negative review for Finley's in Lulworth Cove. There are many options for coffee and cake in the area, but unfortunately our experience at Finley's was disappointing. Upon entering, it was unclear where to queue as there were two employees and two lines, with no signage indicating the process. The staff seemed uninterested and reluctant to interact with customers. The service was slow and the employees appeared miserable. The drinks and food took so long to be prepared that they were almost cold by the time we received them. To make matters worse, we were bothered by wasps while trying to enjoy our items outside. Overall, it was a dismal experience. I would recommend trying the café at the visitor center or the Chococo café instead. The owner of Finley's should consider addressing the attitude and efficiency of their staff. A little kindness and quicker service would go a long way in improving the customer experience.
Awful miserable service and dirty tables outside . We were served by a miserable older lady, who obviously didn’t want to be there! Poor value pot of tea didn’t even make two small cups . And the cups were dirty and had to be changed. Toasted tea cakes would have been ok if they’d had sufficient butter! They came with two small pats. We asked if we could have some more and were grudgingly brought a teaspoon more butter in a little paper sauce pot. As for some knives…..we were told to fetch those ourselves!
Whats Happened.. So I ordered from the takeaway Fish chips after a 20 min wait considering it was quiet I thought they cooking the chips fresh but oh no they served last night's re heated chips (14 I counted) this place used to be amazing with a lush bag of chips etc but now your barely get anything for your money the food is terrible.. Mr Finley you seriously need to get hold of this slide in your business as the guys currently working for you this summer are not doing your business justice..Can only be honest sir hope the standards improve on my next visit..